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Salt Lake Co. Health officials apologize for false COVID-19 vaccination cancellation notices

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SALT LAKE CITY — The Salt Lake County Health Department is as soon as once more apologizing for an additional subject associated to its COVID-19 vaccination program.

On Wednesday morning, tens of 1000’s of individuals concurrently tried to load the web site’s vaccine registration type, and the website was unable to handle the demand.

Late Wednesday night, the Health Department reported that they’d mistakenly despatched cancellation notices to people who find themselves scheduled to obtain vaccinations in late February. No scheduled vaccination occasions have been canceled and the individuals who obtained cancellation notices will obtain corrections.

“We apologize profusely. The challenging morning today was caused by a technology problem with our scheduling vendor, but this evening’s mistake was human error. It has been a difficult day for our staff and for you, the people we serve, and we appreciate your patience and forgiveness,” a post on the Salt Lake County Health Department’s Facebook page says.

Despite Wednesday’s technical difficulties, the county experiences about 25,000 folks ages 70 and older at the moment are registered to obtain their COVID-19 vaccinations. The county at present doesn’t have that many doses available, however they had been informed they will rely on them.

Gary Edwards, govt director for the Salt Lake County Health Department, mentioned they’re scheduled out till the top of February — they only hope they’ll have sufficient doses to manage.

“We have been told to plan on those doses,” mentioned Edwards. “We don’t have them at this point.”



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